Major Accomplishments – Categorized by Strategic Initiatives:


Strategic Initiative One: Compliance and Expectations

  • Monitor and report key performance indicators (KPI’s) for all essential systems and processes
  • Maintain comprehensive Risk Management Program to identify, classify, and mitigate risk exposure
  • Perform equipment and system reporting to agencies such as TDLR, TCEQ, and SECO for licensing, emissions permitting, energy conservation, etc.


Strategic Initiative Two: Safety & Security

  • Manage comprehensive departmental safety program in partnership with Environmental Health & Safety
  • Electronic access control and security monitoring in all utility plants and switching stations

Strategic Initiative Three: Resources

  • FY11 – Implemented AiM resource management system to monitor and report all work progress and status
  • FY12 – Implemented Kronos time management system to ensure accuracy and accountability
  • Strategic planning and management for capital upgrades and risk mitigation for $1.5 billion infrastructure

Strategic Initiative Four: Customer Service

Improved customer service and productivity measures

  • FY11 – Established AggieWorks Center, with Facilities Services, to receive and process all work requests
  • Ongoing reporting of key performance indicators (KPIs) to maintain and monitor performance
  • Implemented effective web‐based customer service training for UES employees

AggieWorks Center

  • Actively engaged in the implementation, roll out, and operation of AiM and AggieWorks
  • Customer service request and reporting center for both UES and Facilities Services

Expanded UES customer service role and level of responsibility

  • Assumed expanded role to operate and maintain all building automation and HVAC monitoring and control systems in campus facilities
  • First response on all comfort (hot & cold) calls and regulation of building environmental standards
  • Over 3,000 HVAC‐related work orders processed by UES technicians annually
  • Additional responsibility assumed by UES freed up significant Facilities Services resources to meet other essential needs
  • Operate, maintain and optimize one of the world’s largest campus building automation systems
  • Close working relationship with campus community and departmental representatives
  • Support Research Compliance & Biosafety and Comparative Medicine Program to maintain high‐level safety standards and meet accreditation requirements
  • Established Energy Stewardship Program (ESP) to ensure customer needs are met most efficiency
  • Building retro‐commissioning program optimizes energy system operation for peak performance

Strategic Initiative Five: Deferred Maintenance

Utility infrastructure capital renewal and upgrade program proactively avoids deferred maintenance

  • $200 million capital plan completed since 2002 to meet infrastructure upgrade and expansion needs
  • Actively managing $5 million annual capital renewal program, with cost recovery through utility rates
  • Updated utility & energy capital plan in FY12, defining specific requirements through FY16
  • Actively involved in planning, design, and construction of utility infrastructure expansion for all facilities

Strategic Initiative Six: Workforce

Employee Development Program

  • Established career development ladders and appropriate compensation updates for all UES employees
  • Implemented organizational changes to support continued progress and optimize organization
  • Developed and implemented extensive training and development program to enhance employee skills

Strategic Initiative Seven: Sustainability

Energy efficiency and environmental improvement through consumption and cost reduction

  • Reduced university energy consumption by 40 percent per square from FY02 to FY12
  • Achieved corresponding reduction in greenhouse gas emissions and GHG footprint
  • Cost avoided $125 million since 2002 through improved operating efficiency and optimization
  • Implemented Energy Action Plan (EAP) 2015 and Energy Stewardship Program (ESP)

Energy Action Plan (EAP) 2015

  • Comprehensive program to reduce energy consumption an additional 20 percent from FY10 baseline
  • Achieved 10 percent consumption reduction per GSF since FY10 (50 percent of EAP 2015 goal)
  • EAP 2015 Advisory Committee established in FY12 with faculty, student, and staff representation
  • Over $8 million in annual energy cost reduction measures implemented or in progress in FY12
  • Major improvements include utility plant optimization, HVAC scheduling, and customer engagement
  • Education, engagement, and awareness program achieving outstanding results with increased involvement

Energy Stewardship Program (ESP)

  • Obtained funding and approval to fully implement ESP in FY12 after successful pilot program
  • All six Energy Stewards have been hired and provided with in‐depth training
  • Stewards actively fostering improved relationships and customer service in assigned campus buildings
  • Identified additional $900,000 in cost avoidance opportunities in FY12 and working on implementation

Building energy efficiency and optimization capital upgrade

  • $15 million capital upgrade project completed in FY12 in 18 buildings and 5 parking garages
  • Achieved $1.5 million annual energy cost savings through improved facility operating efficiency
  • Developed scope, obtained funding, coordinated installation to minimize customer inconvenience
  • Project replaced all lighting in five parking garages, installed over 14,000 occupancy sensors, 17,000 ballasts, 72,000 lamps, and over 600 flow control valves

Building Retro‐commissioning Program

  • Retro‐commissioning work in progress to optimize HVAC operation in 1 million GSF of building space annually. Mitchell Physics, Jack E Brown, and Kleberg scheduled for retro‐commissioning in FY12
  • Leading team to improve operational efficiency of boilers and chillers in campus buildings

Combined Heat and Power Project to be completed in FY12

  • $75 million upgrade of major production systems and campus electrical distribution system
  • Applied for and received $10 million DOE grant, significantly reducing university capital requirement
  • Installed two new generators with 45 megawatts of electrical power generation capacity
  • Installed two new boilers with 250,000 pounds per hour of steam generation capacity
  • Completed over $20 million in campus electrical distribution system upgrades
  • Negotiated and coordinated with Atmos Energy to install upgraded 600 psi NG supply pipeline