IT Support Contact Information (Updated August 16, 2022):

General IT Support – 979-845-8300, 24/7, helpdesk@tamu.edu
NetID Accounts – 979-845-8300, 24/7, helpdesk@tamu.edu
Apogee Accounts – 979-458-0668, uesitsupport@tamu.edu
Computer Equipment – 979-458-0668, uesitsupport@tamu.edu

Please take our survey to let us know how we are doing.

If you cannot find what you are looking for, please contact us!

uesadminsupport@tamu.edu

Click here to access the user guide.

Vacation / Sick leave requests are done through Kronos. Click here to access the site.

UES = Utilities & Energy Services

CUP = Central Utility Plant

SUP = Satellite Utility Plant

UBO = Utility Business Office

UCO = Utility Central Office

UEO = Utility Energy Office

WWTP = Wastewater Treatment Plant

HSC = Health Science Center

SSO = Single Sign Onscription

For a full list of acronyms, click here.

For KRONOS password help, contact one of the following:

Tonya Foster

979.862.4600

tonyafoster@tamu.edu

Tracy Polley

979.458.2794

tpolley@tamu.edu

For SSO password help, contact one of the following:

Tonya Foster

979.862.4600

tonyafoster@tamu.edu

Tracy Polley

979.458.2794

tpolley@tamu.edu

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

For Utiliskills password help, contact one of the following:

Tonya Foster

979.862.4600

tonyafoster@tamu.edu

Tracy Polley

979.458.2794

tpolley@tamu.edu

For Email (NetID) password help, contact:

IT Support

979.458.0668

uesitsupport@tamu.edu

For Computer (Apogee account) password help, contact:

IT Support

979.458.0668

uesitsupport@tamu.edu

For AiM password help, contact:

IT Support

979.458.0668

uesitsupport@tamu.edu

If changes are needed on your Kronos Timecard after payroll has been submitted, please ask your Supervisor to turn in a blue correction form to Tonya Foster

Click here for biweekly pay schedule.

Employee Promotion/Wage Adjustment Request

UES - Position PIN, PD and Job Title Modification Request

TAMU System Health Insurance Quick Links:

Health Insurance

Retirement Plans Info

Summary Plan Booklets

Estimated time is days that had to be estimated because the timecard was due to Payroll before those days are worked. Estimated time takes the time that is on the schedule and what is on the schedule determines what is turned in for that employee for the estimated day.

During estimated time, overtime is paid at a straight time pay. After the estimated days are worked, the supervisor will approve the estimated days so that a reconciliation can be run within Kronos to calculate what should be paid straight time and what should be paid overtime. Any additional pay due to the employee following reconciliation will be paid on the subsequent pay check.

The Department Head can approve emergency leave for death of a family member. The leave does not have to be taken consecutively; however, granted hours must be taken within 30 days from the date of the family member’s death. This emergency leave is only granted for the death of an immediate family member (employee’s spouse, employee’s or spouse’s child, stepchild, parent, stepparent, brother, stepbrother, sister, stepsister, grandparent, step grandparent, great grandparent, step great grandparent, grandchild, step grandchild, great grandchild or step great grandchild.

The Department Head can approve time for jury duty or serving as a witness/responding to a subpoena. When the employee returns to work, they should submit a note from the court clerk. If dismissed before the end of the day, the employee is expected to report to work later that day unless dismissal is at the end of the work day.

If the employee is serving as a witness/responding to a subpoena, they are eligible for the jury duty time for the time they serve as a witness to provide testimony. However, employees who are party to a lawsuit (plaintiff or defendant) must use their own personal time to testify in legal proceedings.

An employee can use LWP for organ, bone marrow or blood donors. The employee must consult with his/her supervisor before taking time off to donate blood and must provide proof of donation upon their return to the UES HR group. HOWEVER, an employee cannot use this time to donate plasma. They would be required to use their personal leave to donate plasma.

Employees may be allowed sufficient time off to vote in national, state and local elections. An employee could be granted permission to arrive to work later than their normal schedule time, leave work early to allow sufficient time to vote, or take a longer lunch. However, this time is only what is sufficient time, not a full or half day. And, this leave is only in instances where the employee actually could not make up the time that they missed.

An employee may use up to 8 hours of eligible sick leave per fiscal year to attend an educational activity relating to their children in pre-kindergarten through 12th grade. This could include, registration, parent-teacher conference, a field trip, a classroom program, athletic, music or theater program, or academic competition. Employees are limited to a total of 8 hours per fiscal year, regardless of the number of school-aged children in their household.

Wellness Release (PDF)

NEED HELP?

Contact:

uesadminsupport@tamu.edu

Contact Tracy if you need an FMLA packet.

Doctors Note

A doctor’s note is required when you have been absent from work for four or more continuous days. Do not give any medical documentation to your supervisor. The doctor’s note needs to be given to Tracy or Tonya upon your return to work.

First Report must be submitted within 24 hours of injury

First Report of Injury (PDF)

This form must be completed once that we, as an employer, become aware of any workplace injury. This must be done, regardless of whether or not the injury is considered serious or if the accident occurred within the course and scope of duties. Please note the following additional items regarding this form:

The first report must be completed by the supervisor or WCI designee; the form may not be completed by the employee.

All information must be completed on the form; please use the instructions above to ensure the information is complete and accurate. Incomplete forms will delay the processing of a WCI claim, which in turn may become a violation of state law.

A separate handout, entitled "Notice of Injured Employee Rights and Responsibilities" (PDF), must be provided to each employee who suffers a workplace injury.

Witness Statement (PDF) This form should be filled out by a willing witness who personally witnessed a work-related injury. It may be submitted with the first report, if possible, or in a timely manner after the first report has been submitted.

FMLA Eligibility and Qualification Requirements

The Family and Medical Leave Act (FMLA) is a benefit that allows qualified employees to have up to 12 weeks of leave per fiscal year. The law allows eligible employees to take job-protected leave for the birth or adoption of a child, for the care of a child, spouse or parent with a serious health condition, for the employee’s own serious health condition, or for the care of a covered military service member.

Eligible employees are entitled to utilize a full allotment of 12 weeks of FMLA benefits for any FMLA-related condition, regardless of whether or not his/her spouse is also employed by the University.

Employees must qualify for leave under the FMLA before such leave can be granted; two criteria must be met:

Must have a total of at least 12 months of state service (employment periods preceding a break in service of more than seven [7] years are not required to be counted); and
Must have physically worked 1,250 hours with the state within the 12 months prior to the need for FMLA leave

NOTE: Student employees, wage employees, and faculty are eligible for FMLA leave if the above requirements are met.

Serious Health Condition Defined

An illness, injury, impairment or physical/mental condition that involves:

An overnight stay in a hospital, hospice or residential medical care facility, including any period of incapacity or subsequent treatment in connection with the inpatient care, or
Continuing treatment by a health care provider, including:
- Incapacity of more than three consecutive full calendar days and any subsequent treatment or period of incapacity relating to the same condition that involves treatment two or more times by a health care provider,
- Treatment that results in a regimen of treatment under the provider's supervision. Examples of a continuing regimen of treatment include physical therapy relative to the condition and prescribed medication.

UES Workers Comp Form (PDF)

Worker's Comp Treatment Facilities

More information about Workers' Compensation can be found here.

NEED HELP?

Contact: uesfirstreport@tamu.edu

If you are interested in attending a training/conference/seminar: New Submission

Available EOD Training: https://employees.tamu.edu/orgdev/schedule.html

Please DO NOT select a course on a "waitlist"

What technical trainings are available?

Please check with your supervisor or contact Tonya at tonyafoster@tamu.edu

Need to setup a time to take a test?

Please email uestraining@tamu.edu

Want to know the status of your completed trainings?

Email copies to Tonya at tonyafoster@tamu.edu

HAVE OTHER QUESTIONS?

For travel, off campus or trainings/conferences that have a cost, contact

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

For on-campus training concerns, contact:

Tonya Foster

979.862.4600

tonyafoster@tamu.edu

NEED HELP?

If you are having issues with your radio, phone, or mifi, please contact:

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

Contractor and Student Worker Badge Request

Key Request

NEED HELP?

For Key Requests Contact:

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

For FOB Requests Contact:

Tracy Polley

979.458.2794

tpolley@tamu.edu

NEED HELP?

Contact:

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

REMINDER: all uniforms must be dropped off before 9 a.m. on Wednesdays in order to guarantee pickup for that week.

NEED HELP?

Contact:

Dalys Weihausen

979.845.6054

dweihausen@tamu.edu

Beverly Huggins

979.845.6502

bhuggins@tamu.edu

NEED HELP?

Contact:

Dan Yandell

979.845.2641

dyandell@tamu.edu

UES Phone Numbers

2021 Team Meeting Presentation

Mobile Devices 1

Safety Observation App

chat inverted

Thanks for UCO Remodel Assistance

UES would like to acknowledge Rosemary Shaunfield, Dalys Wiehausen, Casey Smith, Chris Stephenson, and John Jennings for their roles in the UCO remodel:

Rosemary Shaunfield for UniFirst locker relocations.
Dalys Wiehausen for assisting Rosemary with locker relocations.
Casey Smith and Chris Stephenson for review of spec binders in Tech Library.
John Jennings for digitization of the Tech Library.

Stop & Think

UES-StopAndThink image

On October 21, 2022, UES rolled out a new safety tool called “Stop & Think” to all employees and contractors to stem the tide of injuries currently occurring in UES. An employee is seriously injured every 92 days and that is simply unacceptable because safety is a core value, and zero injuries are our goal. The focus of “Stop & Think”, is to incorporate safe thinking (12 trigger questions) in planning a job before it starts. Click on UES Safety Culture Improvement A Simple First Step to see the whole presentation

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Contact Technology Services - UES For Password Recovery

E-mail: uesitsupport@tamu.edu

Phone Number: 979-458-0668